I have a leak, what should I do?

Minor leakage

Do you have a minor leak? Then make sure you collect the leaking water in a container or bucket and then report the leak in your tenant portal. We will then call in a plumber as soon as possible or pass it on to your landlord.

Major leakage (emergency)

In the event of a major leak, call our office or the landlord directly on weekdays to report the problem. In addition, create a report in your tenant portal. Outside office hours, in case of emergencies, you can send a whatsapp message to the emergency number 0642036903.

Blown water pipe

It is possible that a water pipe has burst. There is then a constant supply of water that can cause a lot of damage. To be on the safe side, it is important that you turn off the main tap at the water meter as soon as possible. The water meter is usually located under a hatch (under the doormat) or in the meter cabinet at the entrance to the building. See the water meter and the main water supply tap on the image below. Turn off this blue main tap to stop the building's water supply.

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