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The direct debit failed, what should I do?
The direct debit failed due to insufficient funds
It is possible that you have insufficient funds in your account at the time of debiting, the rent payment will not be paid. Unfortunately, we cannot automatically collect the rent again for the same month. You now have to pay the rent yourself by bank transfer, the rent will be debited automatically the next month.
Automatic debit reversed
If the direct debit is charged back while you have enough funds in your account, it is best to contact your bank immediately to resolve the problem.
Neem contact op
Fill out the form and send us your question. We'll get in touch with you as soon as possible to help you out. We do our best to respond to your message within 24 hours.
Thank you for contacting us. We'll try to get back to you as soon as possible - usually within 24 hours on business days.