What should I do in the event of an electrical failure?

Check the fuse box

In the event of an electrical fault, always check the socket box first to see if a stop has failed. It is possible that a short circuit has occurred after you started using an electrical device, first make sure that this device is no longer connected to the mains.

What if you can't figure out the problem yourself?

If you can't find out what's causing the problem, first report it to your tenant portal, also call our office directly on weekdays so that we can resolve the problem as quickly as possible.

A power failure during the week in the evenings

If the power failure occurs on a weekday in the evenings, call our office immediately the next business day in the morning. We can then take action right away.

A power failure over the weekend

Will there be a power failure over the weekend and you really can't wait until the next business day? Please send us a text message via whatsapp at the following emergency number 0624111688. In this message, clearly describe the nature of the problem and include a photo if possible.

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